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Service · AI automation
Use AI automation where it actually saves time.
We help small businesses identify the few processes most worth automating, then build practical, well-scoped solutions. No buzzwords, no over-engineering.
Where automation actually helps
Most small businesses lose hours every week to the same handful of repetitive tasks. The useful win is not a flashy AI demo. It is getting one repeat task handled reliably so you have more time for customers and real decisions.
Common automations we build
- Sorting and tagging incoming customer enquiries
- Extracting fields from PDFs, scans and forms
- Drafting follow-up emails for human review
- Organising attachments and tagging files by client or matter
- Summarising long documents or meeting notes into action items
- Generating recurring internal reports from spreadsheets or systems
- Light admin or user screens to make automations safe to use day-to-day
Our approach
We start with a short process review, usually a single call plus a follow-up, to map where your time goes. From there we shortlist the few automations with the strongest payoff and build one as a working prototype. If it proves useful, we can expand from there.
What we won't do
We won't automate something that's safer left to a human, build a system that hides what it's doing, or recommend a six-figure platform when a careful workflow would do. We design with "human in the loop" by default for anything customer-facing or risk-sensitive.
How we price it
Every automation project is different, so we scope and price each one individually after a free 30-minute discovery call. Straightforward single-workflow builds are priced to suit small businesses. More complex or multi-workflow projects are quoted once we understand the full picture.
There are no ongoing licence fees from us, you pay only for the third-party services your automation actually uses (e.g. AI model API usage), at cost.
A few example scenarios
What this might look like for a small business.
A trades business' job paperwork
Job sheets and supplier invoices are pulled from email, key fields extracted, and a weekly summary lands in the owner's inbox every Friday afternoon.
A small consultancy's reporting
Time entries from a spreadsheet are turned into a monthly client report draft, formatted, summarised, and ready for a final review.
Not sure if automation makes sense yet?
A 30-minute discovery call is the fastest way to find out. We'll point out what's worth automating, and just as importantly, what isn't.
Book a discovery call